Delivery Information
Free Delivery (UK)
If your order total is above £29.99 then it will automatically be eligible for free delivery. Free delivery will be provided by either Royal Mail Tracked 24 or Parcelforce Express 24 depending on both the size and value of your order.
Free delivery is only available to addresses in the UK Mainland and Northern Ireland (excluding Scottish Highlands, Isle of Man, Isle of Wight and Channel Islands).
Please note the free delivery services operate Monday to Friday only and exclude Saturday and Sunday delivery. If you wish to have your goods delivered on a Saturday we do provide this option as premium and is available to choose at the checkout. See Saturday Service below for more details.
International Delivery
International delivery is available for most countries within the EU, North America and Asia.
Delivery to most EU countries will take 4-6 business days. Delivery to North America and Asia can take 5-7 business days. This delivery service is fully tracked and tracking information will be made available.
Some products like individual batteries and nitro fuel may be unavailable for international delivery. You will be notified of this during the checkout process.
Please be aware that Serious-RC are unable to collect any local taxes or duties for international orders. Therefore, by placing an order on seriousrc.co.uk, you as the buyer assume full responsibility for any customs duties, import taxes and fees that may be due.
Delivery service and Cut Off Time
We try to make the delivery process as simple as possible and for security reasons can only ship to the cardholders registered address.
Unless otherwise stated on the item description, we always endeavour to dispatch UK Mainland orders the same working day if ordered before 12.00pm Monday to Friday. However any goods ordered after 12.00pm on Fridays or over the weekend will not be dispatched until the following Monday.
All small orders are sent out via the Royal Mail 24 hour service. We will send out more valuable goods using the Parcelforce 24 service. If you miss a delivery a card will be left to advise you to pick up your goods from the local sorting office.
Each item will be attempted to be delivered twice. Failed deliveries after this can be delivered at an extra cost to you or you can collect the package from your local courier depot or post office collection point.
Saturday Service (UK)
If you wish to have your goods delivered on a Saturday we do provide this option as premium and is available to choose at the checkout. Please note: for this service to be applicable your order must be placed before 12.00PM on the Friday (day before delivery). If you select this service after the cut off period there is not guarantee on this service. If we cannot process your order in time we will refund the Saturday delivery premium.
Delivery Times (UK)
We use a next WORKING day delivery service as standard within the UK Mainland for every order (excludes Saturday and Sunday). We also offer express Saturday and timed delivery services for an additional cost (displayed during the checkout process). Please call for more details if you need help with this.
Tracking details can be provided for most items. Please be aware that once an item is dispatched from our warehouse, it is out of our control, as we rely on third party courier services to get your goods to you on time. Due to this we cannot guarantee delivery times, regardless of what delivery option is used.
Please note a next working day delivery however, cannot be an absolute guarantee of service. It represents the standard we aspire to achieve on goods marked as such. We will not pay compensation or refund postage should your delivery arrive late.