You may cancel or change an order anytime up until the courier has collected the order (courier collections occur twice each day at around 10am and 2pm).

To cancel or make a change to an order please phone us on 01206 670127 or use our Live Chat facility at your earliest convenience with your order information to hand.

Please be aware that changes made to an order may impact dispatch time if the order needs to be re-packed.

Important - Please do not email cancellation or change requests. Emails are actioned in the order they are received, and the response time can be up to 24 business hours. This delay may prevent us from making changes before your order has been dispatched.